February 1, 2023
Michael Elliott

Introducing the Anomali User Research Group

<p>User research groups contribute significantly to product development through a data-led approach incorporating actual customers’ opinions and ideas. This information ultimately influences a product’s design, capabilities &amp; features.</p> <p>User research groups can also be a source of valuable customer feedback during beta testing and after the product is launched, helping to discover potential problems or areas for improvement. A sense of community and engagement around a product can be fostered via user groups, and this can improve client loyalty and advocacy.</p> <p>Enterprise user research groups are especially crucial to cybersecurity because they allow members to share their knowledge, experiences, and insights while working together to solve common security problems. </p> <h2>Introducing the Program</h2> <p>At Anomali, we’re always finding ways to improve and build innovative solutions that fit your needs. That’s why we set up the Anomali User Research Group.</p> <p>Whether you’re an Anomali Customer or not, as long as you’re a cybersecurity professional, we want to hear from you. </p> <p>We’re seeking Cyber Security Professionals of all types &amp; roles with hands-on experience working with Enterprise Security Products to share their experiences and help shape the future of Anomali products. But we’re especially interested in people who work in Cyber Threat Intelligence (CTI), Security Operations (SecOps), and Incident Response (IR), to name a few. </p> <h2>About the UX Team</h2> <p>Anomali’s UX (User Experience) Team is made up of a combination of UX Designers &amp; Researchers who follow the principles of User-Centered Design (UCD). UCD is an iterative design approach that focuses on understanding users and their needs by involving them at various stages of the design process through a range of research methods &amp; techniques (e.g. surveys, interviews, usability studies, card sorts, etc.) to create highly-usable, accessible and intuitive products that meet their needs.</p> <p>Naturally, user research is at the heart of everything we do in the UX department. We’re constantly conducting various types of research across multiple topics to enhance our understanding of users &amp; the problems they face. We actively use this data to help guide design &amp; development decisions, from initial ideas &amp; concepts to published products. </p> <h2>Research Methods &amp; Topics To Be Covered </h2> <p>The specific research studies we’ll be running throughout 2023 are still being planned, but projects could range from simple survey studies to discovery research using interviews to usability testing new products, features &amp; workflows.</p> <p>All studies are conducted remotely via Zoom with a researcher and a designer, typically lasting between 30 mins to an hour. We’ll handle all the setup and scheduling at a time convenient for you, then after the study is complete, you’ll receive a thank-you gift for your contribution.</p> <h2>How to Get Involved</h2> <p>Click <a href="https://www.anomali.com/learn/anomali-user-research-group-signup">here</a> to fill out the Sign-Up Form, tell us a bit about yourself and we'll get in touch when we have a study we think you’d be a good fit for.</p>

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